IT Service Management

Resilient & Robust

We provides flexible SLA options ranging from 9x5 office-hours servicedesk to continuous 24x7 monitoring and incident resolution for mission-critical systems by full-time staff.

At SBC we use ITIL® Foundation 4 as a backbone for our IT infrastructure service management model.

With SBC you can expect maintenance & support for variety of latest IT technologies as well as for legacy systems and applications such as IBM® mainframe systems.

IT Service Management Resources

SBC IT Service Management
further information on the service levels and contract terms

capabilities. more. fun.